This full lesson covers E1 of Unit 7: Business Decision Making. Areas covered include; Staff requirements for efficiency Wages and salaries Full and part time staff Recruitment process Training requirements Training costs In-house vs External training The lesson includes links to external media and several tasks to engage learners. Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This bundle covers Learning Aim E of Unit 7: Business Decision Making. This includes; E1 - Human Resources E2 - Physical Resources E3 - Financial Resources Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This full lesson covers F3 of Unit 7: Business Decision Making. Students will learn; The purpose of break even The information required to construct a break even chart The break even formula How to construct a break even chart step by step How to interpret a break even chart Advantages and disadvantages of break even Limitations and business decision making This lesson contains a set of practical tasks to engage learners and put learning into practice.

This full lesson, with two companion spreadsheets (two examples of Balance Sheets) covers Statements of Financial Position for Learning Aim F. The session includes an interactive group task which involves analysing two different statements of financial position. Learners will then have the opportunity to create their own Statement of Financial Position. Please note, Adjustments are only briefly mentioned in this lesson as I have created separate lessons for; prepayments/accruals/depreciation. You will need to supplement this section with your own material or purchase these additional sessions from my TES shop. These are separate lessons due to the amount of time required to cover Adjustments.

This full lesson covers D3 of Unit 6: Principles of Management. Areas covered include; • The purpose of training needs analysis. • Types of training: o internal/external o on-the-job/off-the-job o mentoring o coaching. • Effectiveness of training.

This full lesson covers F1 - Quality Standards for Unit 6: Principles of Management. Content covered includes; British Standards Institution (BSI). International Organization for Standardization (ISO). Kite marks Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This full lesson covers F2 of Unit 6: Principles of Management, including; • Setting quality standards. • Managerial commitment and staff buy-in. • Quality circles. • Partnership working with suppliers and customers. • Transparent and open communication

This full lesson covers F3 of Unit 6: Principles of Management, including; • Quality control. • Lean manufacturing. • Six sigma.

This full lesson covers F4 of Unit 6: Principles of Management, including; • Zero defect production and output. • Continuous improvement. • Improved output quality. • Reduced inspection requirements. • Supplier engagement and satisfaction. • Customer involvement and satisfaction. • Improved efficiency and profitability.

This full lesson covers A1: Principles of Branding an eSports Team for Unit 7: Producing an eSports Brand, including; • Branding: the elements that define the image, ethos and tone of an esports team and its associated products or services. • Brand: a characteristic name, symbol or shape that distinguishes a product or service from that of another esports team. • Brand portfolio: a collection of brands under the control of an esports team. • Types of brand: o esports team name and logo and variants of these for different applications and digital content, e.g. image-based, text-based or image and text based o product and product ranges, such as associated merchandise o people or persons, such as the gamers. • Use of branding: o new brands o brand extensions o sub-brands o product extension. • Target audiences for brands. • Consumers’/fans’/followers’ feelings about and connections with, a brand: o brand awareness and recognition of the brand o perceived qualities associated with the brand o loyalty to the brand. • Branding as part of the marketing mix (product, price, place, promotion, people, process and physical environment). • Esports teams including UK and globally based teams, e.g. Fnatic, Excel, London Royal Ravens, London Spitfire, Team Dignitas Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This full lesson covers BTEC Level 3 Business Unit 14: Investigating Customer Service A2 Customer Expectations/Satisfaction Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This full lesson covers A1: Meaning, Purpose and Terminology of the Law for Unit 23: The English Legal System for the Level 3 BTEC programme, including; Rights and duties, law and morality, law and rules. • Purpose of law, e.g. protection, upholding rights, maintaining order, delivering justice, evaluation of effectiveness of the legal system. • Differences between criminal law and civil law, purpose, remedies, punishment, parties to an action, standard of proof in criminal and civil cases. • Specific terminology used in civil and criminal cases, case names, current cases, having an impact on business

This full lesson covers B2: Indicators of Improved Performance for Unit 14: Investigating Customer Service, including; Reduction in numbers of complaints. • Increase in profits. • Reduction in turnover of staff. • Repeat business from loyal customers.

This full lesson covers B1 Monitoring and Evaluating Customer Service Provision for BTEC Level 3 Business Unit 14: Investigating Customer Service, including; Using research from customers to identify improvements and monitor complaints. • Monitoring using: o customer profiles, data, e.g. types of customer, products or services provided, customer care and service o sources of information, e.g. customers, colleagues, management o methods, e.g. questionnaires, comment cards, quality circles, suggestion boxes, staff surveys, mystery shoppers, recording and sharing information. • Evaluating customer service, including: o analyse responses, e.g. level of customer satisfaction, quality of product or service, meeting regulatory requirements, balancing cost and benefits o planning for change, resolving problems/complaints.

This full lesson, with companion activity, covers F2 of Unit 7: Business Decision Making. The lesson includes; The purpose of cash flow forecasts Inflows and outflows Opening and closing balances Interpreting a cash flow forecast Learners will be provided with a data set to create a cash flow forecast using Excel/Google Sheets. Learners will then make a key business decision based on the forecast.

This lesson covers F5 of Unit 3: Personal and Business Finance and covers; Trade Receivable Days Trade Payable Days Inventory Turnover

This free resource serves as a mock exam style assessment for Unit 7: Business Decision Making.

This worksheet has five examples for learners to work through to calculate Gross and Net Profit Margins.